Privacy policy
Last updated: January 2026
1. Data controller
Controller: Benessere Health S.L.
Tax ID (NIF): B-XXXXXXXX
Address: Calle Ejemplo 1, 28001 Madrid, Spain
DPO email: privacidad@benessere.com
2. Data we collect
We collect the following personal data:
- Contact details (name, email, phone) when you send us a message or register.
- Browsing data (IP address, pages visited, time on site) through analytics cookies with your consent.
- Preference and communication data if you subscribe to our newsletter.
3. Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your inquiries | Legitimate interest / performance of a contract |
| Managing orders and shipments | Performance of a contract |
| Sending commercial communications | Explicit consent |
| Website usage analytics | Consent (analytics cookies) |
| Compliance with legal obligations | Legal obligation |
4. Data retention
We retain personal data for as long as necessary for the purpose for which it was collected and to comply with applicable legal obligations. Contact data is retained for 3 years from the last interaction. Billing data is retained for 5 years in accordance with Spanish tax regulations.
5. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access
Know what data of yours we process.
Rectification
Correct inaccurate or incomplete data.
Erasure
Request the deletion of your data.
Objection
Object to the processing of your data.
Portability
Receive your data in a structured format.
Restriction
Restrict the processing of your data.
To exercise your rights, write to us at privacidad@benessere.com with a copy of your identity document. You also have the right to file a complaint with the Spanish Data Protection Agency (aepd.es).
6. Cookies
We use our own and third-party cookies. Strictly necessary cookies do not require your consent. Analytics and marketing cookies are only activated if you accept them. You can configure or withdraw your consent at any time from the cookie preferences panel or in your browser settings.
7. Contact
For any privacy inquiry: privacidad@benessere.com or through our contact form.